Connie McDonald

Connie McDonald has extensive experience in the casino and customer success sectors, currently serving as Manager of Customer Success at NRT Technology Corp. since 2016. Prior to this role, Connie held various positions in casino operations at Pinnacle Entertainment from 2012 to 2016, Churchill Downs Incorporated from 2009 to 2012, Boyd Gaming from 2006 to 2009, and Harrah’s Entertainment from 2000 to 2005. This background showcases a strong foundation in both operational management and customer engagement within the gaming industry.