Marcia Francis Cpa, Cga, Cfe, Cams-Audit

Marcia Francis began their work experience in 2001 as a Senior Manager at Open Solutions Canada Inc., where they led a team and managed settlement clearing and reporting. Marcia upgraded the system to enhance client reporting capabilities and ensured operations were conducted in accordance with major payment brands' regulations. Marcia then served as the Director of Service Delivery from 2010 to 2014, where they acted as a content expert on anti-money laundering compliance and fraud legislation. Marcia managed a team of 14 and designed responsibilities to ensure role clarity and efficiency.

Marcia joined TNS Solutions Canada, part of NRT Technology Corp, in 2014 as the Director of Service Delivery, where they established an Anti-Money Laundering Program and provided strategic direction on Canadian anti-money laundering regulations. Marcia also monitored and detected fraud and financial crimes in collaboration with stakeholders. In 2016, they were promoted to the role of VP, Fraud & Payment Compliance at the same company, where they developed and implemented corporate-level fraud risk policies and partnered with internal business units to manage technical IT issues. Marcia also conducted risk assessments for new business opportunities.

Marcia Francis holds a Graduate Certificate in Fraud Examination and Forensic Accounting from Seneca College, which they completed from 2013 to 2014. Marcia also earned a Masters and Bachelor degree in Accounting from The University of the West Indies, Mona, from 1989 to 1993. In addition, Marcia obtained a Certificate in Creative Problem Solving and Innovative Thinking, Business from the DeGroote School of Business - McMaster University in 2012. Marcia completed their high school education at Mannings High School.

Marcia Francis has obtained several additional certifications throughout their career. These include the CAMS-Audit certification from ACAMS in April 2019, the Certified Anti-Money Laundering Specialist® certification from ACAMS in November 2016, and the Certified Fraud Examiner certification from the Association of Certified Fraud Examiners (ACFE) in September 2014. Marcia also holds the Practicing Associate (CAMLI-PA) designation from the Canadian Anti-Money Laundering Institute (CAMLI), obtained in November 2012. Additionally, Marcia has been recognized as a Professional Manager in 2012 by the Canadian Institute of Management. Marcia is also a Certified General Accountant since 2001, as awarded by CGA-Canada (Certified General Accountants Association of Canada).