Customer Support Team

The Customer Support Team at NSB BPO Solutions Pvt. Ltd. is responsible for managing and resolving customer inquiries and issues across various service domains including telecom, banking, and insurance. Team members, including Customer Service Representatives and Customer Support Executives, handle customer verification, information digitization, customer care, and retention. They work to ensure high levels of customer satisfaction by providing timely and efficient solutions, maintaining customer relationships, and supporting the overall goal of customer success through a collaborative approach with clients.