Cindy Bylsma

Cindy Bylsma is an accomplished Business Analyst and Product Owner at The Floow Americas since September 2018, where responsibilities include liaising between business users and technical teams, conducting needs assessments, and improving systems and processes in an Agile environment. Previously, Cindy held key roles such as Applications Support Analyst at NSF International, Manager at Hawaii Kai Retirement Community, and Owner of an IT Management Consultancy, alongside significant positions at the University of Michigan, including Assistant Director of Admissions and Business Systems Analyst Lead. Cindy's expertise encompasses project management, technology implementation, and client account management, supported by a Bachelor's Degree in Computer Science from the University of Pittsburgh.