Jasmin Robinson

Jasmin Robinson has extensive experience in service management and operations, having worked at NSK and Thomas Cook. At NSK Europe, Jasmin currently holds the position of Service and Operations Team Leader, and previously was a Senior Service Management Analyst at NSK. Jasmin's responsibilities include leading service reviews with third-party suppliers, proposing and agreeing on business SLAs, and creating and publishing ICT management statistics packs. Prior to NSK, Jasmin worked at Thomas Cook as a Travel Consultant, where they focused on providing excellent customer service and achieving company targets through selling various holiday products.