Neeti Mahajan is a seasoned professional in digital product management, currently serving as a Product Owner at the NSW Department of Education since October 2023. Previously, Neeti held the position of Senior Digital Product Owner at Westpac from June 2021 to September 2023, where responsibilities included the conceptualization and delivery of digital capabilities and mobile transformations aimed at enhancing customer satisfaction for 3.5 million users. Neeti's career at Westpac included roles as Digital Product Owner, focusing on optimizing customer journeys, and serving as the Subject Matter Expert for the Online Transformation Program. Early experience encompasses positions ranging from Online Banking Service Improvement Manager to Business Performance Manager at Westpac, with a notable emphasis on project documentation and performance analytics. Neeti holds a Mini MBA in Marketing from Marketing Week, earned in 2020, and a Master's in Science.
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