Sonya Hollingshead

Sonya Hollingshead is an experienced Business Analyst currently working at Ryder System, Inc. since October 2020. Previously, Sonya held positions at Elevate as Business Analyst II, and at Pier 1 Imports as Business Analyst/Product Owner focused on e-commerce support. Prior roles include Product Owner at Cook Children's Health Care System, ECOMM Service Desk Manager at GameStop, Client Service Project and Service Coordinator at MetLife, Late Stage Retention Collections/Late Stage Trainer at Capital One, and Coordinator at The Hartford. Educational background includes studies at Collin College and Plano East Senior High. Sonya possesses extensive expertise in liaising between teams, user story management, application support, data reporting, and technical assistance.