The NSW Government is responsible for the administration and management of the state of New South Wales, including the provision of services and the development of policies in areas such as health, education, transportation and infrastructure

The Department of Premier and Cabinet leads the NSW public sector to deliver on the Government's commitments and priorities.

Government

NSW Government

Chris Minns

Emma Hogan

Michael Coutts-Trotter

The Customer Service and Operations team at the NSW Government focuses on enhancing citizen engagement and streamlining service delivery across various public sectors. This team is responsible for managing customer interactions, optimizing operational processes, and implementing digital solutions to improve service accessibility and efficiency. Through collaboration with diverse stakeholders, they ensure that government services meet the needs of the community effectively and responsively.

Customer Service and Operations

About

Team members

Other teams at NSW Government

Strategic Planning and Development

Policy and Regulatory Affairs