Youssoufa Ibrahima possesses extensive experience in operations and technical support within the IT and service delivery sectors. Currently serving in the Ops Team at NT-ware Systemprogrammierung since January 2008, responsibilities include monitoring and managing cloud infrastructure on Microsoft Azure while utilizing advanced tools for both proactive and reactive support. Previous roles at NT-ware encompass management of the Central European Support Team, technical training across regional markets, and in-depth product analysis. Earlier in the career, Youssoufa worked as a Technical Support Engineer at DOUALA1.COM SA, focusing on hardware and software support for ExxonMobil users. Academic qualifications include a Master of Science in Computational Science in Engineering from Technische Universität Braunschweig and a Bachelor of Science in Technical Education in Computer Science Engineering from the Islamic University of Technology.
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