Yug Jain

Yug Jain is a seasoned professional in customer success management with extensive experience in driving growth and enhancing client relationships across various sectors. Currently serving as a Customer Success Manager at NTT DATA, Yug manages a portfolio worth $8 million in annual recurring revenue and achieved a 30% growth in ARR through strategic collaboration with sales teams. Previous roles include Customer Success Advisor at SmartKarrot and Customer Success Manager at Deepstash, where Yug focused on maximizing customer engagement and developing value-driven strategies. Additional experience includes positions in customer success, sales, and marketing across companies like Officepulse.in and WorkAmp, complemented by foundational internships in public relations and digital marketing. Yug holds a Bachelor of Engineering in Electronics and Telecommunication from the University of Mumbai.