Richard Quinton

Head Of Business Services Capacity at Nuffield Health

Richard Quinton MBA has a diverse work experience spanning multiple industries. Richard held various roles at Nuffield Health from 2013 to 2023, including Head of Business Services Capacity and Head of Service Delivery. At Nuffield Health, they managed projects, budget control, resourcing, and operational support. Prior to that, Richard worked at FTS (BNP Paribas Group) from 2006 to 2013, where they were the Business Support Manager and Call Centre Manager. In these roles, they oversaw call center operations and collaborated with IT for maximum efficiency. Richard also held the position of Operations Manager at Phonetics/It's Your Group plc from 2002 to 2005. Richard'scareer started at Hoseasons in 2000, where they served as an Account Manager, focusing on client relationships and project management.

Richard Quinton MBA has a Master of Business Administration degree from the University of Suffolk, which they obtained from 2019 to 2020. Richard also holds a BA degree in Business Administration from Anglia Ruskin University, completed from 1995 to 1998. In addition, Richard has a Prince 2 Practitioner certification in Project Management, earned in 2008 from AFA Project Management.

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Previous companies

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Timeline

  • Head Of Business Services Capacity

    September, 2023 - present

  • Head Of Service Delivery (customer Service Centre)

    February, 2019

  • Service Delivery Manager (contact Centre)

    April, 2013

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