Adrienne Miller

Implementation Lead at Numa

Adrienne Miller has a diverse work experience in various roles and industries. Starting in 2018, they worked as a Secretary for Alpha Omicron Pi Fraternity, where they recorded minutes at chapter meetings and maintained contact with headquarters. In 2017, they also worked as an Admitting Clerk at Northern Montana Hospital, where they registered patients, handled crisis situations, and maintained professional relationships with doctors.

In 2019, Adrienne joined the Office of Student Engagement at Montana State University as an Administrative Assistant, where they answered phone calls, greeted visitors, and provided information to callers. Adrienne then worked at Regus as a Community Relations member, where they supported community relations efforts for a short period of time.

In 2019, Adrienne also started working at Alosant as a CX Intern, assisting with the development of a comprehensive lifestyle management platform for various communities. Adrienne later transitioned to a role as a Customer Success Manager, where they ensured customer satisfaction and managed onboarding processes until 2022.

Adrienne's most recent work experience is at Numa, where they currently hold the position of Implementation Team Lead. In this role, they oversee the implementation of Numa's product for fixed ops departments of dealerships, focusing on call rescue, service appointment bookings, and internal communication improvements. Adrienne works on scaling procedures, continuously learning from their team, and immersing herself in dealership-oriented knowledge.

Adrienne Miller attended Montana State University-Bozeman from 2016 to 2020. During this time, they pursued a Bachelor of Science degree in Business Management.

Links

Previous companies

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Org chart

Timeline

  • Implementation Lead

    November, 2022 - present

  • Customer Success Manager

    May, 2022