Ben H. Cohen

Head Of Ecommerce & CRM at Numan Intelligence

Ben H. Cohen has extensive work experience in marketing and customer retention. Ben currently holds the position of Head of Ecommerce & CRM at Numan, where they have been since 2020. In this role, they are responsible for managing the company's ecommerce platform and implementing customer relationship management strategies.

Prior to their current role, Ben worked at Matr.org as a Retention Manager from December 2019 to July 2020. During this time, they led the implementation of new customer retention initiatives and conducted qualitative research and analysis to improve user engagement.

Before Matr.org, Ben served as the Head of Marketing at Torca from March 2018 to December 2019, and at UK Bond Network from July 2016 to March 2018. In these roles, they were responsible for developing and executing marketing strategies to drive brand awareness and customer acquisition.

Ben began their career in 2010 as a Communications Oversight/Sales Assistant at Jack Wills | Aubin & Wills and gained experience as a Graphic Designer (Internship) at Pad Creative Ltd. Graphic Design.

Throughout their career, Ben has demonstrated their expertise in CRM, marketing automation, brand management, and customer retention strategies.

Ben H. Cohen attended the University of Brighton from 2010 to 2013, where they obtained a BA in Business Management with Marketing. Prior to that, they attended Wilmington Grammar School for Boys in Dartford from 2003 to 2010.

Links

Previous companies

Jack Wills Limited logo

Timeline

  • Head Of Ecommerce & CRM

    July, 2023 - present

  • Retention & CRM Lead

    July, 2022

  • CRM Manager

    July, 2020

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