Brittany Piggins (Nurture Boss)

Customer Success Manager at Nurture Boss

Brittany Piggins has a diverse work experience, beginning with their current role as Customer Success Manager at Nurture Boss since 2022. Prior to this, they were Communications Assistant at Grace Avenue United Methodist Church from 2016 to 2022. In this role, they were the lead assistant to the Communications Director and was responsible for partnering with the Director on routine strategic marketing and communications proposals, accumulating and propagating detailed information regarding scheduled events, upcoming mission opportunities, community-wide activities, and any special announcements, and developing, organizing, publishing, and circulating paper and digital copies of the organization’s weekly newsletter. From 2016 to 2014, they were the Marketing and Business Development Manager at OnPoint Concierge, where they performed sales transaction management of client accounts, addressed escalated account inquiries timely and efficiently to ensure customer retention, and directly liaised with the company executive in overseeing and managing accounts payable and receivable. From 2014 to 2010, they were the Sr. Operations Specialist at Entrata formerly known as Property Solutions, where they were a subject matter expert in the areas of credit evaluation, education, and repair via the extensive dispute process, facilitated staff development by performing 1-on-1 training and support to Dispute Specialists, and informed consumers on credit evaluations, provided detailed synopses on credit results, and resolved any screening discrepancies. Prior to this, they were the Sr. Operations Specialist at RealPage, Inc from 2010 to 2010, where they served as Lead Credit Analyst, was ‘Fair Credit Reporting Act- Certified’, and corresponded with consumers to disseminate confidential information via phone and email. Before this, they were the Assistant Manager at ConAm Management from 2010 to 2010, where they were a residential sales expert, tasked with resolving occupant issues and concerns timely and efficiently, a leasing professional charged with marketing promotional offers and touring residential units to prospective residents, and processed leasing applications and oversaw client compliance with rental agreements.

Brittany Piggins attended Plano East Sr High School. Brittany then went on to Texas A&M University-Commerce, where they earned their Bachelor of Science (BS) in Business Administration/Marketing and their Master of Business Administration (M.B.A.) in Marketing.

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