Frida Galan Monroy is an experienced professional in logistics and customer operations, currently serving as a Jr. Operations Representative at Nuvocargo since November 2021. In this role, Frida has effectively coordinated logistics and customer service, achieving significant reductions in delivery times and documentation errors while managing key accounts. Previously, Frida worked at NRG LOGISTICS from January 2020 to October 2021 in various customer-focused roles, where comprehensive logistics management and international public relations were emphasized. Earlier experience includes serving as a Traffic Coordinator at Potencia Industrial SA, managing transportation for import and export, and working as a Traffic Coordinator at FREIGHT & CARGO SERVICES, where global coordination and ISO certification procedures were key responsibilities. Frida holds a degree in International Business from Instituto Politécnico Nacional.
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