Julie Smed Østergaard

Julie Smed Østergaard currently serves as Afdelingsdirektør (FVP) for Digitalization & Omnichannel at Nykredit, leading a dedicated team focused on delivering effective digital solutions for customers. Prior to this role, Julie was Head of Product Owners at Scalepoint Technologies, where leadership of a team aimed at providing superior digital claims solutions was emphasized. Julie’s extensive experience at Danske Bank includes significant leadership positions such as Head of Customer Journey Acceleration COE, where a cross-functional team was guided to enhance agile transformation and customer experiences. Other notable roles at Danske Bank encompassed strategic responsibilities in the Housing Journey and business process optimization. Julie's background includes prior positions in project management and branch management at Adecco, complemented by educational credentials from Copenhagen Business School and Rotterdam School of Management.