Jamie Thorson

Jamie Thorson serves as the Vice President of Customer Success at Nylas, overseeing a unified customer success team that integrates Customer Success Managers and technical success teams since June 2020. Previously, Jamie held various roles at Cloud Elements from December 2016 to June 2020, including Sr. Director of Customer Success and Director of Implementation Engineering, focused on enabling web developers to easily access cloud service APIs and ensuring customer satisfaction. Prior experience includes positions in education and care services, with training in special education, counseling for at-risk youth, and medication administration. Jamie's educational background includes studying at Colorado State University, the University of Northern Colorado, and completing a program at Galvanize, focusing on enhancing technical skills in web development.