Jennifer Dufresne

Jennifer Dufresne is an experienced professional in healthcare data coordination and patient services, currently serving as a Data Coordinator at NewYork-Presbyterian Hospital since April 2007. In this role, Jennifer gathers and analyzes departmental data to implement data-driven solutions and enhance organizational goals. Previous positions at the hospital include Patient Services Coordinator, where Jennifer advocated for patients and served as a key liaison, and Patient Ambassador, where Jennifer tracked and analyzed patient data to improve processes. Additional experience includes two roles as Accommodations Coordinator, focusing on patient concerns and ensuring their needs were met upon admission. Prior to the healthcare sector, Jennifer worked as a Sales Associate at Macy's, providing excellent customer service. Jennifer holds a Master of Arts in Criminal Justice from John Jay College (CUNY) and a Bachelor of Arts in Sociology from the University at Albany.