Rachael Thompson

Rachael Thompson is a seasoned professional in the hospitality and digital customer experience sectors. Currently serving as Digital Customer Experience Manager at Nyssa since August 2021, Rachael previously held the position of Manager of Events at The Violet Hour from January 2018 to June 2020. Earlier, Rachael was the Outlet Manager at Ace Hotel New Orleans, where responsibilities included bar management and operational oversight in the Josephine Estelle restaurant. Rachael's career in the industry began at The Violet Hour, where tenure spanned from 2011 to 2015, encompassing roles such as Lead Bartender and Wine and Beer Buyer. Rachael holds a Master of Arts degree in the Humanities from the University of Chicago, completed in 2007, and a Bachelor's degree in Comparative Literature from the same institution, attained in 2004.