Lorraine Weyermann is an accomplished professional with extensive experience in customer service and operations management within the heavy equipment industry. Currently serving as a Customer Service Supervisor at OEM Remanufacturing since December 2019, Lorraine focuses on optimizing the service billing lifecycle and fostering team innovation. Prior experience at Finning (Canada) includes roles such as Performance Solutions Delivery Manager, where Lorraine effectively delivered preventative maintenance services, and Connectivity Manager, driving technological solutions for customer success. Lorraine's varied roles also include Customer Service Manager and Branch Support Manager, showcasing a strong ability to lead multidisciplinary teams and enhance service efficiency. Lorraine holds a Bachelor of Arts in Anthropology from the University of Alberta and a Journeyman Parts Ticket from NAIT, with ongoing education in Web Page, Digital/Multimedia, and Information Resources Design at NAIT.