Rafael Siqueira

Rafael Siqueira is a professional with extensive experience in information technology coordination and field services management. With a background in analysis and development of systems, Rafael has worked in various companies such as O2B, Vivara, TIVIT, Hewlett Packard Enterprise, and SONDA. Their roles have included managing customer portfolios, supervising IT teams, participating in recruitment and selection processes, improving operational processes, and ensuring compliance with SLAs. Rafael is skilled in project management, incident tracking, service delivery, and customer satisfaction. Rafael holds a degree in Analysis and Development of Systems.