Kristy A. Kistner

Kristy A. Kistner serves as the director of the Resource Center for Performance Excellence. In this role, she works with strategic planning teams, organizational unit leaders, and employees to implement projects to meet business needs and align with future business strategies; provides expertise, advice, and support in program/process/project management disciplines to determine the optimum approach for success; and oversees maintenance of ORAU’s ISO 9001:2015 registration, compliance with the U.S. Department of Energy quality assurance requirements, and conduct of assessments and process improvement initiatives.

Her other experience within ORAU has included assignments with the company’s National Security and Emergency Management program in Washington, D.C., where she worked with the U.S. Department of Energy’s Office of National Technical Nuclear Forensics to develop standard operating procedures and provided national policy support to the U.S. Department of Homeland Security. Prior to joining ORAU, Kistner served as assistant director of George Washington University’s Executive Master’s of Business Administration program and set up the infrastructure for George Washington University’s Response to Emergencies and Disasters Institute.

Kistner received a master’s degree in international affairs from George Washington University and a bachelor’s degree in business administration from Colorado State University. She is certified by the American Society for Quality as a Certified Quality Auditor and by the Project Management Institute (PMI) as a Project Management Professional and has achieved the Distinguished Toastmaster (DTM) award through Toastmasters International, an accomplishment achieved by only 1 percent of all Toastmasters.