Jp Basso

JP Basso is an experienced sales and service manager currently with Oaken Financial, a position held since September 2022. Previously, JP served as the Manager of Loan Serv Support at ConnectFirst CU from June 2021 to September 2022, and as a Permanent Benefits Specialist at American Income Life: AO from January 2021 to June 2021. JP's extensive background in financial services includes over a decade at ATB Financial, where accomplishments included substantially improving loan review scores and customer advocacy metrics, developing retention strategies, and enhancing compliance measures. JP’s earlier roles also include guest services management at Starwood Hotels - The Westin Calgary and Smoke Tree Ranch, complemented by formal education in management and hotel administration from the University of Calgary and Georgian College.