Matthew Ryan

Regional Operations Specialist at Oakmont Senior Living

Matthew Ryan has a diverse work experience spanning over two decades. Matthew began their career as a Call Center Manager at Qwest, where they focused on building and coaching sales teams. After that, they worked at Verizon Wireless as a Sales Manager, where they were responsible for developing and coaching their sales team, providing training and support, and implementing sales strategies.

Matthew then joined T-Mobile as a Sales Manager, where they continued to coach associates in building customer relationships and ensuring a strong customer experience. Matthew later transitioned to Microsoft as a Sales Manager and Specialty Store Manager, where they created a positive environment for customers and the store team.

In 2015, Matthew moved to Comcast, where they held roles as a Manager of Sales and Retail Sales Manager. Matthew provided leadership, guidance, and motivation to the retail sales consultant team, fostered professional development, and collaborated with other leaders to ensure operational goals were met.

Matthew's experience in the senior living industry includes working at Leisure Care as a General Manager and Executive Director, overseeing a retirement community with multiple teams and enhancing the lives of residents. Matthew also served as an Executive Director at MorningStar Senior Living, playing a crucial role in the opening of a brand new build.

Currently, Matthew is working at Oakmont Senior Living as a Regional Operations Specialist. In this role, they support communities undergoing significant changes, utilizing change management and strong communication skills. Matthew also focuses on process improvement and financial responsibility to drive change.

Overall, Matthew Ryan's work experience demonstrates their expertise in leadership, change management, process development, problem-solving, and delivering excellent customer experiences.

Matthew Ryan's education history begins with their high school education at Oregon City High School, where they studied general studies from 1987 to 1991. After completing their high school education, Matthew pursued further studies at Portland Community College from 2008 to 2012. There, they obtained an Associate of Arts and Sciences - AAS degree in Business/Commerce, General.

Seeking higher education, Matthew enrolled in Ashford University in 2018 and completed their Bachelor's degree in Business/Corporate Communications in 2019. Alongside their academic pursuits, Matthew also earned additional certifications. In July 2019, they obtained a Long-Term Care Administrator certification from Oregon Health Licensing. Later, in May 2023, Matthew obtained an RCFE Administrator License from the California Department of Social Services.

Overall, Matthew Ryan has an academic background consisting of a high school diploma, an associate's degree, and a bachelor's degree, specializing in various fields such as general studies, business/commerce, and business/corporate communications. Matthew has also received certifications specific to long-term care administration.

Links

Timeline

  • Regional Operations Specialist

    July, 2023 - present

  • Executive Director

    February, 2023