Lee-Ann Mascarenhas

Lee-Ann Mascarenhas is an experienced professional in customer relationship management, currently serving as the Assistant General Manager at Oberoi Realty since May 2015, where responsibilities include assessing customer feedback and managing service operations to enhance customer satisfaction. Prior to this role, Lee-Ann held positions at notable companies, including Associate Manager at Lodha Group, where duties involved managing client communications and analyzing data for target setting. Earlier experience includes providing advisory services at Madhavi Desai Consulting, handling branch operations at Tata AIG, and leading a team at Vodafone. Lee-Ann holds a BA in English and Psychology from St. Xavier's College, completed in 2003.