Tanya Storm

Tanya Storm is a seasoned professional in customer success management with extensive experience in driving customer engagement and retention across various industries. Currently serving as Senior Lead Customer Success Manager at OBM, Inc., Tanya focuses on automating energy agility for innovative sectors. Previous roles include Senior Customer Success Manager for Strategic Accounts at ChurnZero, managing a $2MM portfolio while maintaining over 98% gross retention rate, and Head of Customer Success at Appsembler, where Tanya achieved over 100% net revenue retention and significantly improved customer engagement metrics. Early career experience includes roles at Articulate, Dealer Information Systems, and Wachovia Bank, where Tanya honed skills in sales, customer engagement, project management, and compliance training. Tanya holds a B.A. with Honors in English and Psychology from the University of North Carolina at Chapel Hill.