The Machine Learning and Data Science team at Observe.AI is responsible for developing and implementing advanced AI models that analyze customer interactions in contact centers. This team optimizes agent performance by leveraging data-driven insights to enhance training processes, automate repetitive tasks, and drive meaningful improvements in customer engagement and retention. Through collaboration, they ensure the seamless integration of machine learning solutions into the company's Intelligent Workforce Platform.
Abhishek Kumar
Machine Learning Engineer
Anson Alexander
Senior Integration Engineer
Anup Pattnaik
Lead Machine Learning Engineer
Ayush Kumar
Manager, Machine Learning
Cijo George
Senior Manager, Machine Learni...
Devashish Deshpande
Senior Machine Learning Engine...
Digvijay Ingle
Lead Machine Learning Engineer
Himanshu Panwar
Machine Learning Engineer
Jijo Joseph
Machine Learning TS Engineer
Kawin M
Machine Learning Engineer
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