Thiago Figueiredo

Front Office Manager at O'Callaghan Collection

Thiago Figueiredo has a strong work experience in the hospitality industry, spanning several hotels in Dublin, Ireland. Thiago currently works as a Front Office Manager at O'Callaghan Collection since April 2022. Before this, they served as a Senior Duty Manager at Holiday Inn Dublin Airport from August 2021 to April 2022. Prior to that, Thiago worked as a Front Office Supervisor at Hyatt Centric The Liberties Dublin from September 2019 to January 2021. Thiago also gained experience as a Front of House Assistant Manager at RIU Plaza The Gresham Hotel from 2017 to May 2019. Thiago started their career as a Senior Receptionist at The Gresham Hotel in September 2014, where they showcased excellent customer service skills and proficiency in Opera System-RIU Hotels Rumbo System. Their earlier role was as a Senior Front Desk Agent at InterContinental Hotels Group (IHG) from January 2013 to May 2014, where they demonstrated efficiency in guest check-in and check-out procedures, reservations management, and switchboard operations. Overall, Thiago has a successful track record in front office management and customer service in the hospitality industry.

Thiago Figueiredo obtained a Bachelor's degree in Tourism and Travel Services Management from the Technological University Dublin. Thiago pursued their studies at the university from 2014 to 2016.

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Timeline

  • Front Office Manager

    April, 2022 - present