Farhan Yusoff is an accomplished professional in digital transformation and project management with extensive experience in the financial services sector. Currently serving as a Product Owner at OCBC since April 2021, Farhan has significantly improved customer onboarding processes for Global Consumer Financial Services, achieving notable reductions in onboarding times and elevating customer satisfaction. Prior to this role, Farhan worked at J.P. Morgan from July 2009 to April 2021, where responsibilities included automating processes, managing a strategic documentation system, and leading projects across multiple divisions and regions in the Asia-Pacific. Farhan began the career at J.P. Morgan with an internship focused on project lifecycle development and holds a Bachelor of Business Management with double majors in Finance and Operations Management from Singapore Management University.
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