Grant Best is an experienced technology professional with a career spanning over 18 years in various roles focused on enterprise technology, service management, and systems engineering. Currently serving as the Director of Test Engineering at OCC, Grant leads a team that explores emerging technologies through Proof-of-Concepts. Previous positions include Director of Enterprise Technology Solutions at OCC, where oversight was provided for IT and Security processes, and Enterprise Technology Manager on the Servicenow Delivery team. Grant's prior experience includes significant roles at Southwest Airlines and Yahoo!, where contributions were made in ServiceNow implementation and management, global service desk operations, and configuration management. Grant holds a degree in Management Information Systems from the University of Wisconsin–Oshkosh.
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