- Amaro .

Amaro is a skilled Cyber Security Operations Engineer at Ocean Finance, with extensive experience in IT support roles across multiple companies. Previously, Amaro served as an IT Support Technician - Level 3 at Booking.com, where a significant achievement included leading the modernisation of traditional support processes through automation. Additional roles encompass Service Desk Engineer - Level 2, Operations Executive at Rideways, Operations Advisor at rentalcars.com, IT Sales Administrator at Annuity EMEA, and IT Account Manager at Concentrix. Starting as a Reservations Agent at rentalcars.com and freelance as an IT Support Analyst, Amaro has developed a comprehensive skill set in technical support, project management, and customer service.