Grace Miller has extensive experience in both financial aid administration and AI conversation design. Currently serving as the Manager of AI Conversation Design at Ocelot since April 2019, Grace specializes in chatbot content creation, client solutions, and compliance monitoring. Previously, Grace held various financial aid positions, including Assistant Director of Financial Aid and Financial Aid Advisor at Arapahoe Community College, where responsibilities included processing academic progress and managing appeals. Earlier roles in similar capacities at Regis University, Bel-Rea, and CU Health Sciences Center provided foundational expertise in financial aid operations. Grace earned a Bachelor of Science in Biology and Math from Regis University in 2000.
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