Matthew Doherty

Operations Director - Client Relationship at OCS Group

Matthew Doherty has extensive work experience primarily in the retail industry. Matthew began their career as a Customer Assistant at Tesco in 2007 and gradually moved up the ranks to various managerial positions. In these roles, they gained experience in different areas such as Fresh Food Management, Services and Checkout Management, and Store Management.

In 2012, Doherty transitioned to an Out of Hours Fresh Food Manager position and subsequently became a Fresh Food Manager in 2013. In 2014, they took on the role of Services and Checkout Manager before being promoted to Lead Manager in 2015 and overseeing the Safe Hands Store as a Store Manager in 2016.

In 2017 and 2018, Doherty worked as a Project Manager, leading initiatives focused on customer experience improvement and retail packaging reduction. During this time, they honed their skills in strategic planning, change management, and communication.

From 2020 to 2022, Doherty held the position of UK Operations Manager at Tesco, where they managed a 200 million pounds operation, including third-party suppliers and transformational projects. Matthew also played a key role in developing a high-performing cleaning team, collaborating with stakeholders, and driving operational change programs.

Most recently, Doherty served as a Large Store Manager (Secondment) at Tesco before transitioning to their current role as an Operations Director - Client Relationship at OCS Group in 2023.

Matthew Doherty earned a Bachelor's Degree (Hons) in Sports Science from Kingston University from 2009 to 2012. Prior to that, they attended Reading Blue Coat School from 2002 to 2009. In addition, they have obtained several certifications, including the APM Project Management Qualification from the Association for Project Management in 2019, and various certifications in learning and development from TAP Learning in 2018.

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Timeline

  • Operations Director - Client Relationship

    September, 2023 - present