Irit Shwarchberg Barnea

Irit Shwarchberg Barnea has worked in a variety of roles since 2008. From 2008 to 2010, they were a BI Developer at ROI Customers. From 2010 to 2016, they were a BI Analyst & Developer at Cellcom, where they were responsible for data and business analysis, BI project management, developing ETL jobs using Informatica, and creating BI reports using IBM Cognos Report Studio, Cognos dashboards and Qlikview. From 2016 to 2018, they were a Senior Business Analyst & Project Manager at yes. Since 2018, they have been the Head of Customer Success and a Customer Success Manager at OCTOPAI, where they have managed a portfolio of multiple accounts, served as a consultant to ensure customers' satisfaction, renewals, and growth, created and managed the onboarding and ongoing processes, and led customers to product adoption, efficiency, and reducing time and cost.

Irit Shwarchberg Barnea obtained a Master of Business Administration (M.B.A.) in Information Technology from Bar-Ilan University from 2012 to 2015, and a Master of Business Administration (M.B.A.) in Information Technology from Ben-Gurion University of the Negev from 2012 to 2015. In addition, they have obtained four certifications from Coursera: Agile Planning for Software Products (November 2017), Clients Needs and Software Requirements (September 2017), Software Processes and Agile Practices (July 2017), and Introduction to Software Product Management (June 2017).