Shanis Lucie Bali

Customer Success Specialist at Octopus Energy

Shanis Lucie Bali currently serves as an Energy Specialist at Octopus Energy since September 2023. Prior experience includes a role as Chargée de Service Clients at Foundever from March 2016 to September 2023, where Shanis managed account services and prepared new team members for production. Previous positions also include Chargée de Service Clients at Nordcall Marcq en Baroeul from November 2014 to December 2015, focusing on customer service for Orange Business Services, and a Teleconseillère position at TMK Performances in mid-2014, where skills in managing various communication channels and customer interactions were developed. Shanis holds a Tosa Excel degree from Aves Formation and a Baccalauréat littéraire from Lycée Charles Baudelaire.

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