OCU
Susana Fernandez Garcia has a strong background in various roles within the telecommunications industry. Susana started their career at Ericsson as a Network Solutions Engineer for cable operators, where they analyzed equipment configurations and provided network solutions for cable operators. Susana then joined Lucent Technologies Bell Labs innovations as a Technical Sales and Support Engineer, focusing on access networks for network operators. Their responsibilities included coordinating internal teams, managing workload distribution, and designing economical offers for technical and economical proposals. Susana later joined OCU as a High Tech Project Officer, conducting research and comparative testing. Susana also worked as a Coordinator at OCU, initially in the Competence Center Products and Services and later as the Family and Sustainable Consumption Domain Head at OCU Consumo. Their role involved leading meetings, brainstorming sessions, and proposing innovation projects to the management team. Throughout their career, Susana has demonstrated expertise in technical reporting, project management, and client support.
Susana Fernandez Garcia's education history is as follows:
From 1992 to 1998, they attended Universidad Politécnica de Madrid, where they pursued a degree in Telecommunications Engineering. This program was a 6-year degree equivalent to a Master's degree, with a focus on network communications and systems.
In 2019, Susana enrolled in a project management course with a focus on Agile methodologies and Lean startup at Telefonica Educacion digital.
In 2023, they completed a Google Analytics and Google Ads certification course (54 hours) at Formación Cámara de Comercio de Madrid, specializing in marketing.
In addition to their formal education, Susana has obtained a number of certifications. In February 2023, they achieved the certification in Display de Google Ads, Google Analytics, and Búsqueda de Google Ads from Google Digital Academy (Skillshop). Susana also obtained the Google Analytics Individual Qualification in February 2023 from Google.
Other certifications they hold include Growth Hacking (30 hours) from Fundación Telefónica, Gestion de equipos mediante OKR's o misiones, objetivos y resultados clave from LinkedIn, Teletrabajo y gestión de equipos remotos from LinkedIn, Transformación digital: Equipos online y trabajo colaborativo from LinkedIn, Presentaciones orales online efectivas from LinkedIn, Microsoft Planner Essential Training from LinkedIn, and Gestión de proyectos con metodologías Ágiles y enfoques Lean (8.ª edición) from Telefónica Educación Digital.
Finally, in April 2018, they completed a course on interpersonal communication from LinkedIn.
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OCU
La Organización de Consumidores y Usuarios (OCU) es la única asociación de consumidores española totalmente independiente. No tenemos publicidad ni vivimos de las subvenciones. Somos una organización privada financiada por nuestros más de 250.000 socios. Así es como podemos hacer análisis comparativos de productos y servicios ignorando las influencias y presiones de las grandes empresas. Llevamos más de 40 años defendiendo los intereses del consumidor, orientándole en sus compras y haciendo valer sus derechos. Porque unidos somos fuertes. Porque juntos podemos más. Por eso, no te quedes fuera: acércate a OCU.