Erica Bermudez

Customer Success Manager at Odaseva

Erica Bermudez has a diverse work experience spanning various roles and organizations. Erica currently works as a Customer Success Manager at Odaseva, a position they started in July 2022. Prior to this, they worked at Matthews HELP Center as a Social Worker and Data Manager from July 2019 to June 2022. Erica also held the role of Social Worker at Matthews HELP Center/Backporch Treasures Thrift Shop from January 2016 to October 2019. Erica gained experience as a Practicum Student at Council for Children's Rights from August 2014 to April 2015 and at Gaston County Child Protective Services from August 2013 to April 2014. Erica has also worked as a Night Auditor at Homewood Suites from September 2011 to August 2012 and as a Practicum Student at Catholic Charities of Kansas City-St. Joseph - Turnaround Program from May 2012 to July 2012. Erica started their career as a Refugee Student Liaison at the Jewish Vocational Services of Kansas City from August 2011 to April 2012.

Erica Bermudez's education history includes a Master of Social Work (MSW) degree from the University of North Carolina at Charlotte, which they obtained from 2013 to 2015. Prior to that, they completed a Bachelor of Social Work (BSW) degree from the University of Central Missouri between 2007 and 2012. During their undergraduate studies at the same university from 2007 to 2011, Erica also earned a Bachelor of Science degree with a major in Anthropology and a minor in Sociology. Additionally, they hold certifications as a Salesforce Certified Administrator (SCA) from Salesforce, obtained in August 2021, and has a Financial Social Work Certification from the Center for Financial Social Work. Specific information regarding the month and year of obtaining this certification is not provided.

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Timeline

  • Customer Success Manager

    July, 2022 - present

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