Oscar Patricio Cevallos

Head Of Customer Service And Support at ODILO

Oscar Patricio Cevallos has a diverse work experience spanning several industries. Oscar Patricio'smost recent position was as the Head of Customer Service and Support at ODILO starting in February 2023. Previously, they worked as a Business Development Specialist at Pro-loop from July 2022 onwards. From March 2022 to February 2023, Cevallos served as a Sales Manager at Herramientas Cevallos, where they were responsible for strategic marketing planning and managing the sales team. Before that, they gained experience in the telecommunications field, working at Claro Ecuador, where they held various roles, including Asesor Wholesale y Alianzas Estratégicas, Especialista de Producto, and Asesor de negocios corporativos digitales. Moreover, Cevallos worked as an Analyst of Infrastructure at the Ministry of Agriculture, Ganaderia, Acuacultura y Pesca in 2014. Prior to that, they were a Técnico Líder de Instrumentación y Mantenimiento at EP PETROECUADOR in 2013. Starting their career in Level 3 Communications, Cevallos served as a Technical Service Level Engineer from 2011 to 2013 and as an Outside Plant Assistant from 2010 to 2011.

Oscar Patricio Cevallos obtained a Master of Science (Eng) in Digital Communications Networks from the University of Leeds in 2016. Oscar Patricio also holds a Diplomado in Habilidades Directivas from the Universidad Técnica Particular de Loja in 2022. Prior to that, they completed their undergraduate degree in Telecommunications Engineering, earning an Ingeniero en Electrónica y Telecomunicaciones from the Universidad de las Fuerzas Armadas - ESPE in 2011. Additionally, Oscar has obtained several certifications in various fields, including sales, PNL applied to sales, sales management, responsible innovation, ITIL v3 Fundamentals, innovation and information technology management, and the internet of things.

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