Lok san Liu

Lok San Liu is a seasoned research professional with extensive experience in media and online safety projects, currently serving as a Senior Research Manager at Ofcom since April 2017. Responsibilities include leading research initiatives, managing and mentoring research teams, and collaborating with policy and communications teams to extract insights for strategic development. Previously, Lok held key positions at BBC Trust, Post Office, Bupa, and other organizations, focusing on customer satisfaction and brand perception. Academic qualifications include a Master's in Marketing from the University of the West of England and a Bachelor's degree in Accounting and Finance with Computing from the University of Kent.