Carlos L.

Carlos L. is an experienced IT support professional with a career spanning over a decade. Currently serving as an IT Support Specialist at OfferUp since January 2022, Carlos L. provides support for Apple, Windows, and Android devices while managing internal tool administration. Prior roles include IT Helpdesk Support at Konfío and Front Desk Engineer at Clip, both focusing on employee equipment provisioning and management within Active Directory. Carlos L. also led a helpdesk team as Coordinador de mesa de Servicio at Next Technologies Mx and engaged in a practical role at the Secretaría de Comunicaciones y Transportes in Mexico, where reporting on high-risk incident impacts was crucial. Educational qualifications include a degree in Transportation Engineering from Instituto Politécnico Nacional and a degree in Computer Science from Instituto Leonardo Bravo.