Pamela Davie

Pamela Davie has a broad range of work experience, starting with their current role as Learning and Development Coordinator at Ofgem since August 2023. Prior to this, they have been with OVO since 2020, where they held the position of SSE OVO Migration Lead Super User. In this role, they played a crucial part in successfully merging SSE and OVO into one company and migrating nearly 5 million customer accounts to the new Salesforce Orion Platform. Before joining OVO, Pamela worked at SSE plc from 2014 to 2020, starting as a Customer Service Representative and progressing to become a Performance Coach/Team Lead, where they excelled in customer service, sales coaching, and achieving targets. Pamela'swork experience also includes a role as a Sales Advisor at esure from 2013 to 2014, and a Sales Advisor role at Sky from 2006 to 2009.

Pamela Davie completed their secondary education at Chryston High School from 2000 to 2004. During this time, they pursued standard grades in various subjects. Later, from 2009 to 2013, Pamela enrolled in HND Beauty Therapy at an unspecified institution, earning their HND degree in the field of Beauty Therapy. In 2015, they obtained their SVQ Customer Service L3 certification, though the issuing institution is unknown.