SR

Sorcha Thérèse Rankine

Operations Manager at Ofgem

Sorcha Thérèse Rankine has a diverse work experience spanning across various industries. Sorcha Thérèse began their career as an ESL Tutor at Language School Delta Intercontact in 2012. Sorcha Thérèse then worked as a Receptionist at Vacanciel in 2014, where they managed reservations and handled communications in multiple languages. Sorcha Thérèse transitioned into education and became a Primary School Teacher at English Nursery and Primary School in 2015, teaching English and French to students. In 2016, Sorcha moved into the financial sector and joined Santander UK as a Customer Service Adviser in the Business Banking department. Sorcha Thérèse excelled in this role, consistently hitting targets and providing excellent customer service. Sorcha Thérèse later shifted to a role as a Complaints Training Consultant at Santander UK, where they developed and delivered complaint training across multiple business areas. In 2018, Sorcha was promoted to the position of Business Banking Team Manager, where they used data analysis to create support materials and spearheaded new initiatives. Sorcha Thérèse then took on the role of Wealth Relationship Senior Manager, overseeing strategic planning and supporting business banking customers impacted by product changes. Sorcha joined Ofgem in 2021 as an Operations Manager, utilizing their expertise in operations management to drive the company's success.

Sorcha Thérèse Rankine's education history reveals that they attended St. Kentigern's Academy in Blackburn from 2005 to 2010. During this time, they pursued a Higher degree, focusing on subjects such as Italian, Music, French, History, and English.

Following their graduation from St. Kentigern's Academy, Sorcha Thérèse Rankine enrolled at the University of Glasgow from 2010 to 2015. Sorcha Thérèse completed a Master of Arts (Hons) degree in French & Russian during this period.

Additionally, in 2012-2013, Sorcha Thérèse Rankine attended Tver State University, where they focused on studying the Russian Language and Literature. The specific degree obtained during their time at Tver State University is not mentioned.

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Timeline

  • Operations Manager

    November, 2021 - present