Mark Albon

Mark Albon has a diverse range of work experience, starting in 2001 at Cisco as a Business Analyst, analyzing and allocating sales credits and maintaining a sales named account list. From 2003 to 2012, they became a Team Lead Business Analyst, supervising a team, ensuring proper operational setup of the sales team, and managing workload and escalations.

In 2012, Mark joined Convergys as a Process Analyst, measuring efficiency, conducting deep dive process analysis, and giving presentations to clients. After that, they volunteered at Vogelopvang Utrecht from 2013 to 2016.

Since 2014, Mark has been working at Oikocredit. Mark started as a Product Owner for an investment administration application, responsible for the product vision and backlog management. Currently, they are a Business Analyst, translating business requirements, testing changes, and providing functional solutions/designs.

Mark Albon attended The University of Manchester from 1993 to 1996, where they obtained a Bachelor of Arts (B.A.) degree in Human Communication / Social Anthropology. In 2001, they furthered their education at ROC Utrecht, completing their studies in Nederlands als Tweede Taal (Dutch as a Second Language) in 2003.