Mahalakshmi G V

Mahalakshmi G V has a diverse work experience in customer service roles. Starting in 2008, they worked as a Customer Service Representative at MphasiS, where they handled customer support, billing issues, and educated customers on product options such as upgrading accounts and credit cards. Mahalakshmi also received training on handling credit card queries and online banking.

In 2009, Mahalakshmi joined HSBC as a Customer Service Executive. Mahalakshmi assisted customers with their day-to-day transactions, promoted value-added products and services, and generated leads for various financial products.

From 2008 to 2009, they worked as a Technical Service Representative at Dell, providing technical support to customers.

In 2012, Mahalakshmi joined nearbuy.com as both an Associate Manager and later as a Senior Associate. Mahalakshmi'sresponsibilities included assisting customers in placing online orders, processing customer orders, and maintaining high standards of customer satisfaction with both end users and business partners. Mahalakshmi was recognized as a Star Performer for two consecutive quarters in 2013.

Currently, Mahalakshmi is a Senior Customer Care Executive at OkCredit. Mahalakshmi is part of the Customer Success team and assists merchants in maintaining digital ledgers and processing online payments. Mahalakshmi also handles merchant queries and escalations related to the product and payments.

Mahalakshmi G V attended Bangalore University from 2009 to 2013 and obtained a Bachelor of Arts - BA degree. The field of study is not specified.