Karina Chugh is a seasoned professional with extensive experience in Customer Success and Sales within the technology sector, currently serving as a Senior Customer Success Manager-APJ at Okta since August 2022. Prior to this role, Karina was a Customer Success Account Manager at Microsoft, focusing on top enterprise accounts in Singapore, and had a significant tenure at IBM where various positions included leading Customer Success for Cloud, Data & AI across multiple regions, along with sales management roles that emphasized enterprise and commercial sales. Earlier experiences include working as a Sales Consultant for Microsoft Azure and a Customer Relations Executive, complemented by a Bachelor of Engineering in Telecommunications from B.M.S Institute of Technology. Karina's expertise spans banking, finance, manufacturing, and utilities, complemented by a proven track record in driving sales revenue growth and implementing customer success programs.
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