Mike Ihlenfeldt

Mike Ihlenfeldt is currently a Senior Escalation Manager at Okta, with a strong background in escalation engineering and customer support. Prior to their current role, Mike worked at companies such as Skytap, iFusionIT, Atos, Chinasoft International, Microsoft, and more, where Mike gained experience in handling critical situations and supporting customers in various technical capacities. Mike holds a degree in Information Security ATA from Edmonds College.