Oktal Sydac
Fabienne RACOILLET is a skilled professional with extensive experience in customer support, service management, and technical engineering across various industries, including medical and pharmaceutical sectors. Currently serving as a Customer Support & Services Manager at Sogeclair since September 2022, Fabienne is responsible for ensuring client satisfaction with railway simulator usage, coordinating between multiple departments to meet contractual obligations, and managing maintenance activities. Previous roles include positions at Cantel Medical, Twin Medical, LINAK France, and Olympus France, focusing on technical support, incident management, and project coordination. Fabienne holds a DUT in Mesures Physiques from IUT Mesures Physiques de Toulouse.
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Oktal Sydac
Oktal Sydac are a forward-thinking innovative training simulator company who have delivered over 700 simulators to customers across the globe. We make up part of the SOGECLAIR group, which has a global presence in several markets including aeronautics, simulation and mission vehicles. Through the strength of SOGECLAIR's positioning, values and know-how, Oktal Sydac has attracted a talented workforce to partner alongside our customers for the long term. Our commitment to our clients ensures the delivery of a customized solution which meets their exact needs. As part of the larger Sogeclair group of companies, Oktal Sydac's focus is directed on two main areas: Training simulators, which serve the current needs of the transport industry, and advanced capabilities within the R&D field. In fact, we have an extensive portfolio of experience and a demonstrated interest in researching and developing the future requirements of transportation globally. The investment we place in our R&D work utilizes 12% of our annual turnover, and the dedication we have in providing innovative solutions now and into the future ensures our commitment in the field of R&D. Ensuring Oktal Sydac are a key player in not only rail, but the automotive, and aeronautic industries for years to come.