Account Executive, Account Manager, Senior Account Manager

Customer Service · England, United Kingdom

Job description

Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing.  

2024 and beyond means that we are hiring! As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. 

 If you are an Account Executive, Account Manager, or Senior Account Manager, we want to hear from you.  

WHAT YOU WILL BE DOING  

  • Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible. 
  • Run key processes and support in a wide range of projects.  
  • Demonstrate effective project management through the full lifecycle using project governance, escalate issues and proactively resolve problems.  
  • Communicate with project managers and creative teams to ensure progress and updates are made.  
  • Work closely with our clients and key stakeholders to create strong concepts from initial briefing and provide insightful feedback.  
  • Work closely with designers to develop a brief from beginning to end.  
  • Work with and understand the creative process as well as manage expectations and time pressures. 
  • Assist with financial management and understanding, ensuring work is billed correctly and timely. Working with the team on account profitability. 
  • Support or client’s growth and projects.  
  • Internal commercial understanding: Retention of account, increase in revenue, high client satisfaction scores, improved internal processes. 

WHAT GOOD LOOKS LIKE 

  • Articulate, engaged and confident in communicating with senior clients. 
  • Ability to manage both individual and project workloads. 
  • Competent in multitasking and great organisational skills.  
  • Proficient with Microsoft Office Suite.  
  • A passion for delivering effective campaigns.
  • The ability to combine and translate complex material from different sources and contexts into stories and content that engage the target audience.   
  • Strong project management and organizational skills, ability to multi-task is a must.
  • Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. 
  • You will be open and willing to attend Change the Brief training and soak up recommended research and reading about sustainability issues. 

Req ID: 9730

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

Follow us on  Instagram oliver.talent

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Peers

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