Rochelle Eusebio

Rochelle Eusebio is an experienced customer service professional currently serving as the Customer Service Assistant Manager at Oliver Bonas since August 2020, where responsibilities include managing customer inquiries, supporting business escalations, and overseeing ticket management. Previous roles at Oliver Bonas also include interim manager and senior adviser, during which Rochelle developed training materials, managed staff tasks, and maintained quality assurance. Prior experience includes a position as Seasonal Reception Supervisor at Caveland overseeing guest relations and staff training, General Manager at Gili Group Management leading two hostels, and various roles at Urban Outfitters, where leadership and customer service were paramount. Rochelle holds a Bachelor of Arts in Fine Art from the University of Hertfordshire and a Foundation Diploma in Creative Arts and Design from the University of the Arts London.