Ben Devey

Ben Devey is currently the Senior Director of Customer Experience at Ollie since December 2021. Prior to this role, Ben was the Director of Customer Experience at Support Driven, a community focused on transforming the Customer Support Industry. Before that, Ben held the position of Director of Customer & Employee Experience at KURU Footwear, where Ben managed the contact center and was responsible for all people management and Voice of Customer initiatives. Ben also has experience as a Team Leader at Discover Financial Services, where Ben guided a team to become the top-performing team in the department. With a Bachelor of Business Administration from the University of Utah, Ben has a strong background in customer experience and sales management.